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Customer Experience Intern

Dealls (YC W22)

Actively hiring 1h ago

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Job Description

  • Membantu tim Customer Experience dalam menjawab pertanyaan dan keluhan customer secara tepat waktu
  • Berkolaborasi dengan tim untuk mengumpulkan dan menganalisis Customer Feedback
  • Membantu membuat FAQ
  • Menyelesaikan tugas yang bersifat administratif seperti data entry, dokumentasi, dan reporting

Requirements

  • Memiliki skill interpersonal yang baik dan kemampuan membangun hubungan positif dengan customer dan tim
  • Memiliki rasa empati, sabar, dan customer-centric sehingga mampu memahami dan menyelesaikan masalah customer
  • Memiliki kemampuan memecahkan masalah, berpikir kritis, analitis, dan solutif
  • Bersedia untuk bekerja pada jadwal yang fleksibel
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About Dealls (YC W22)
Learn More

Dealls is Indonesia's largest job portal & mentoring platform. We help people easily find jobs to top Indonesian companies for internship and full-time roles.

As you might have already heard about us, we are revolutionizing how Indonesian engage with employers. Many Indonesian students are talented, ambitious, but never found a better opportunity for themselves. Our team is driven by the vision to democratize information and knowledge, thus opportunities. We think what we build will allow Indonesian students to have a chance to self develop and have a better future.

Our founder is a Harvard graduate, and has gathered a strong team with burning passion to help Indonesian discover opportunities they deserve! 🚀 In 1 year, we amassed 2mio+ users, got funded by YCombinator, and awarded the Best App of 2021 by GooglePlay, beating 3 unicorns and tens of others.

We are looking for passionate and committed individuals who look forward to working in a fast-paced entrepreneurial environment. Join us to have the opportunity to make decisions to drive a huge difference and impact for Indonesia youths! Here in Dealls, you’ll work closely with our board members. We are preferably looking for applicants who are proficient in both Bahasa and English.

Industry
Tech
Location
Jakarta Selatan, Indonesia
Company Size
1–50 employees

Culture

Driven
We hope to confidently inspire our team to maintain high level of motivation in completing their duties
Innovative
We strive to constantly pursue innovation of our products and services
Passionate
Strong belief and efforts are the base to achieve long term success