CRM Specialist

Wowrack

Actively hiring 7d ago

Full-Time
Hybrid • Jakarta

Min. 1-3 Years Experience

Undisclosed

Actively hiring 7d ago

Job Description

CRM Specialist will be responsible to maximizing the efficiency of our CRM tools and analyze data to tweak multifaceted communications programs design to drive sales.

Job Descriptions

Supporting the Wowrack's brand awareness and lead generation effort by developing and implementing email marketing strategy triggered across customer life-cycle
Executing data mining requests that deliver database insights & monetization opportunities
Analyzing existing customer behaviors to identify opportunities to increase retention and loyalty
Support the implementation of automated journeys for multiple audiences to cultivate relationships and enhance communications with active and inactive prospects and customers
Design, build, and refine workflows using the company platform that supports internal and external digital campaigns and ongoing requests from the business
Customizing and pulling marketing reports from the CRM and analyzing them to determine the customer trends the business should respond to

Requirements

Bachelor degree in any major
2+ years of experience in managing CRM software (Zoho CRM is preferred)
Able to collect, analyze, and visualize CRM data and customer journeys
Proven experience in developing and implementing customer strategies and excellent knowledge of customer database systems
Comfortable with writing, speaking, and presenting in English
Exceptional quantitative/analytical skills and ability to relate results to business objectives
Proficient project management skills
Experience in B2B businesses is a plus
Willing to relocate to Surabaya

About Wowrack

Learn More

Wowrack bergerak di bidang Information Technology and Services termasuk dari Cloud, Datacenter/Colocation, Managed Services, System Integrator, Security, Data Backup, Bandwidth Delivery and Internet Service Provider (ISP). Pengalaman kami yang mendalam berakar dari kolaborasi dengan entitas global di lintas industri. Dengan lokasi di Surabaya dan Jakarta, kami melayani seluruh Asia Pacific yang berfokus pada pencapaian keberhasilan mitra dengan menawarkan berbagai solusi unggulan. Untuk detail lebih lengkap, kunjungi: www.wowrack.com.

Industry

IT Services & IT Consulting

Location

Surabaya, Indonesia

Company Size

>100 employees

Culture

Innovative

We strive to constantly pursue innovation of our products and services

Fun

We consider employee's happiness as a part of ours

Collaborative

Here, we work together to make the dream work