Customer Service
Arya Noble
- Full-Time
- On-site • Jakarta Barat
- Negotiable
No Sign Up Required!
Job Description
Responsibilities
- Understand all the information needed in online services to customers so they can provide the correct information.
- Analyzing and solving customer needs in online services with the correct information effectively and efficiently.
- Understand and analyze the way of delivering product information to customers to meet customer needs.
- Maintain good relations with internal and external parties to encourage the achievement of business goals and fulfill operational targets.
- Checking that facilities and equipment for online services are ready for use so that operations can run well.
- Input and maintain the contact center database (including complaints, inquiries, and others) as input for further analysis in CRM.
Requirements
Qualifications
- D3 or S1 from any major, preferably from Public Relations, Communication, or Marketing.
- Minimum 1 - 2 years of experience in the Contact Center area; fresh graduates are welcome.
- Good communication skills.
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Arya Noble, Indonesia’s first Intelligent Derma Beauty investment and strategic holdings company, has achieved significant success in the nation’s skin and hair care industry with leading brands like ERHA Clinical Group, Genero Group, ERHA OTC, and finally renowned Padangnese Cuisine, Marco by Chef Marco Lim. This success is driven by our innovative and dedicated employees, the Aryaners, who continuously disrupt societal standards by making beauty accessible and affordable.
Our team, fondly known as Aryaners, work daily to create impactful solutions for skin-related issues, enhancing lifestyles and improving standards of living. With a commitment to vision and growth, they adapt to changing times, delivering value through modern and technologically advanced services. Arya Noble aims to be a hub of change, innovation, and endless possibilities, shaping a brighter future through our products, services, and people. Join the Aryaners and be part of this transformative journey.
