Community Manager (Global Audience)

Key Responsibilities:

• Design and execute global community strategies aligned with product vision, user needs, and brand goals across diverse international markets.
• Build, grow, and maintain a strong and active presence across global community platforms such as Discord, X (Twitter), Telegram, Reddit, and regional channels where needed.
• Lead both online and offline community-building initiatives to strengthen engagement, trust, and brand loyalty in multiple regions.
• Develop and manage culturally relevant community content strategies tailored to a global audience, especially for platforms like Discord and Twitter.
• Organize and manage global community engagement programs including webinars, live Q&A sessions, community challenges, ambassador or advocate programs, and more.
• Monitor global community discussions, address questions and concerns with empathy, and maintain a consistent, friendly brand voice across all regions.
• Actively collect and synthesize feedback and insights from community members worldwide, and collaborate with internal teams (product, marketing, support) to improve user experience.
• Work closely with content, localization, and design teams to ensure high-quality communication and consistency across regions and platforms.
• Stay up-to-date with community trends, platform best practices, and local user behavior across different cultures and markets.