Community Manager
Facetology Innovation Technology
- Full-Time
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
#BeOneofOurFaces!
Joining FACETOLOGY means becoming part of a dynamic beauty brand. We are a human-centric environment, driven by the purpose of enhancing quality of life through our products.
As a Community Manager, you will:
- Foster and maintain a positive online brand community through engaging social media, forums, and other digital spaces.
- Build relationships with followers and brand advocates, providing timely and friendly responses to inquiries and comments.
- Develop and lead community initiatives, in-person or virtual events, to boost engagement and loyalty.
- Collaborate with marketing, product, and support teams to communicate user feedback and align on community strategies.
- Create and share engaging content for community platforms, including polls, updates, and spotlight features.
- Track community metrics (engagement, growth, sentiment) and prepare reports to assess and enhance strategy.
Requirements
Qualifications:
- Bachelor’s degree in Communications, Marketing, or a related field.
- 2-3 years of experience in community management, social media, or customer engagement roles.
- Strong understanding of community management best practices on social media and online forums.
- Excellent verbal and written communication skills.
- Strong conflict resolution and problem-solving abilities.
- Experience with analytics tools to measure community health and engagement.
- Passionate about building inclusive, engaged communities and driving brand loyalty.
Placement: Facetology Head Office - Tebet, South Jakarta
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Facetology Innovation Technology is a local startup dedicated to transforming the beauty and personal care industry in Indonesia. Our main focus is to empower every individual in Indonesia to embrace their natural beauty and enhance their self-confidence. Simultaneously, we aim to develop innovative products that position us among the forefront companies in the Beauty and Personal Care.
At Facetology, we place a strong emphasis on trusting in the transformative capabilities of our team. We cultivate a culture where creativity, expertise, and passion converge to meet diverse consumer needs across Indonesia. With a steadfast commitment to quality and innovation, our objective is to establish new benchmarks within this industry.
Let's innovate beauty together with FACETOLOGY 💜
