Collection Supervisor
PT Pendanaan Teknologi Nusa
- Full-Time
- On-site • Tangerang Regency
- Rp10.000.000 – 15.000.000
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Job Description
Monitor accounts to identify overdue payments.
Review call reports to ensure collectors are making sufficient phone contacts each day; no limited tasks related to directly contacting debtors regarding overdue payments.
Negotiate payoff deadlines or payment plans.
Take proactive actions to encourage timely debt payments.
Handle debtor inquiries and complaints.
Investigate historical data related to each account.
Build and maintain trust-based relationships with debtors to prevent future payment issues.
Maintain accurate records and report on collection activities.
Organize team members, including shift scheduling.
Prepare and manage daily, weekly, and monthly reports.
Requirements
Bachelor’s degree in any related field.
Strong English communication skills are required; Mandarin proficiency is a plus.
Preferably a Supervisor with experience in Banking/Financial Services or equivalent industry.
Minimum 3 years of experience in a related role.
Proficient in MS Office and familiar with databases and operational systems.
Strong analytical and mathematical skills, with excellent interpersonal abilities.
Demonstrated ability to lead a team and handle multiple tasks simultaneously.
Strong negotiation and persuasion skills.
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PT Pendanaan Teknologi Nusa is a company that provides Information Technology-Based Shared Funding Services in Indonesia that has been running its business since 2016. In its mission, PT Pendanaan Teknologi Nusa is dedicated to launching mobile innovations to provide more financial services to unbanked individuals.
With our technological innovation, it enables eligible Borrowers to obtain affordable, flexible, fast, and secure credit through the KTA Kilat mobile application.
In line with our vision, PT Pendanaan Teknologi Nusa is dedicated to becoming Indonesia's leading Information Technology-Based Co-Financing Service provider platform that connects investors and individual loan needs.
Since 2019, PT Pendanaan Teknologi Nusa has been licensed, supervised, and subject to the provisions of the Financial Services Authority (OJK). We continue to strive to contribute and create financial inclusion in order to serve and improve the welfare of society.
