Job Description
- Responsible for managing and leading the collection team to achieve the company's performance goals;
- Provide training, coaching and on-site inspection management to team members to ensure the normal order of work;
- Responsible for planning and arranging the daily work of the team;
- Improve employees’ work enthusiasm and work skills to ensure the healthy operation and overall improvement of the team;
- Carry out internal and external communication and coordination to ensure smooth operation;
- Build and strengthen the collection team, select and equip personnel, track the implementation of training plans, and improve the overall business level of team members;
- Cross-department communication work and other tasks assigned by leaders.
Requirements
- Must understand Chinese;
- More than 3 years of local operation management or team management experience;
- Education in statistics, management, and finance is preferred;
- Experience in collection management is preferred, and government relations are a plus;
- Have good language communication skills, strong ability to withstand pressure, and have excellent account collection skills and team performance improvement capabilities;
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Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
