Client Relations Assisstant Manager
Mandiri AXA General Insurance
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Job Description
- Responsible for creating and improving the company brand and image in the market, increasing and achieving the target for the business
- Establish and maintain good relationships with business sources, third parties and other business partners, to gather information and updated business in order to strengthen business position in the market.
- Building and maintaining profitable relationships with key clients
- Resolving clients complains quickly and efficiently
- Keeping clients update on the latest products in order to maintain the client
- Responsible for managing team member and organization development such as performance management, retention and succession planning.
Requirements
- Bachelor Degree
- Min. 12 years working experience
- Leadership skill and Strategic Thinking
- Solid knowledge and strong competency of General insurance business, Claim Process, Policy Processing, customer services, IT and project management.
- Good verbal and written English communication skills required
- Proficient writing and delivery of presentations, documentations
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PT Mandiri AXA General Insurance is a joint venture between two big companies, PT Bank Mandiri (Persero) Tbk - the largest financial institution in Indonesia - and AXA - one of the largest insurance companies in the world.
PT Mandiri AXA General Insurance provides a variety of protection solutions through a variety of general insurance products and services to meet the needs of our customers and business partners. Combining AXA's global expertise in insurance and the broad network of Bank Mandiri as Indonesia's largest financial institution, PT Mandiri AXA General Insurance is committed to conducting business responsibly and building trust-based relationships with all stakeholders.
