Job Description
- Drive category GMV growth and order performance, ensuring sales targets are achieved.
- Build and maintain strong relationships with merchants to ensure long-term collaboration.
- Monitor and manage merchant store performance; conduct strategic negotiations to improve sales output and operational efficiency.
- Resolve daily operational issues and provide timely solutions to merchants.
- Analyze market trends, competitors’ products, and promotional strategies; propose actionable countermeasures.
- Coordinate and support merchants in joining platform campaigns and promotional activities.
- Monitor merchant compliance including delayed shipments, false shipments, customer service response rates, and policy violations; ensure corrective actions are implemented.
- Conduct data analysis and generate insights to optimize category strategies and performance.
Requirements
- Bachelor’s degree in Business, Marketing, E-commerce, or any related field.
- Minimum 1 year of working experience in Relationship Management, Key Account Management, or Account Management in E-commerce industry.
- Fluent in English (spoken and written); Mandarin proficiency is preferred.
- Familiarity with Home & Living industry products, brands, and merchant resources preferred.
- Strong analytical skills with ability to interpret sales data and performance metrics.
- Excellent communication and negotiation skills.
- Proficient in Microsoft Excel and data reporting tools.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
