Category Operations (Digital & Sport)
Akulaku Indonesia
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Job Description
Job Responsibilities：
- Maintain good communication & relationships with merchants
- Responsible for managing & monitoring merchant's store performance from the sales output of the category merchants by conducting strategic negotiations.
- Responsible for following up and solving day-to day merchant case. Assist merchants in product optimization and join special promotions or campaigns
- Monitor merchant violation, delayed delivery, false delivery, customer service response rate tracking, and poor fit merchant finishing.
- Assisting with some digital and sports promo operations.
Requirements
Job Requirements：
- Minimal bachelor's degree from a reputable university.
- 1-2 years of merchant management experience in e-commerce/marketplace.
- Have a high interest in E-commerce, having a basic knowledge of the digital industry.
- Ability to communicate fluently in spoken and written English, Mandarin would be advantage.
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Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.
