Job Description
- Provide documentation such as Standard Operating Procedures (SOP), Work Instructions (WI), guidelines, and conduct training to key users regarding the business processes.
- Oversee and coordinate the introduction, go-live process, and give post-live support.
- Use root cause analysis to identify the source of quality issues and process inefficiencies.
- Maintain metrics as required by the business such as vendor performance metrics, vendor happiness metrics, and conduct reviews periodically with the key stakeholders
Requirements
- Bachelor’s Degree from any field.
- Minimum 1-2 years experience as a Business Process & Improvement Analyst or similar role
- Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilisation.
- Proficiency in Microsoft Office and Google Suites.
- Highly motivated with the "never-give-up" and growth mindset.
- Highly willingness to learn and quickly adapt in a face paced environment.
- Have great attention to detail, are able to identify bottlenecks.
- Willing to work in a dynamic and fast paced environment.
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ASTRO is Indonesia's quick commerce company that delivers groceries and essentials to your door within minutes. Founded in 2021 by a group of seasoned e-commerce executives and backed by both trusted International and local investors, it is our mission to make people's lives simpler and easier by saving them time, energy, and money.
Just like real Astronauts that take off into outer space, Astro embodies the values of being fast, bold, adventurous, and technologically advanced.
Interested in working for a company that pushes the boundaries and strives to be the best? Join us now to be a part of this ground-breaking mission!
