Business Intelligence (BI) Analyst
PT Multipolar Technology
Actively hiring 6min ago
No Sign Up Required!
Job Description
- Analyze existing business processes (“as-is”), identify bottlenecks, risk points, and inefficiencies through root cause analysis (e.g., Fishbone, impact analysis), and propose actionable improvements in both process and technology.
- Translate user feedback into structured problem statements and practical solutions.
- Design “to-be” processes including SOPs, RACI matrix, workflow redesign, implementation plans, and service improvement initiatives.
- Lead process improvement programs and collaborate with IT/engineering on tool development or enhancements (requirements gathering, UAT, release readiness).
- Manage MLPT product portfolio performance, including sales tracking, revenue monitoring, pipeline review, adoption/usage metrics, and margin analysis (if applicable).
- Conduct trend analysis (MoM/YoY, seasonality, segment/channel performance) and prepare structured weekly/monthly/QBR performance reports for management.
- Support product and partner acquisition processes.
Requirements
- Bachelor’s degree in Information Systems/Technology, Business Administration, Management, Data Analytics, or related field.
- 1–2 years of experience in a combination of:
- Business/process analysis (requirements gathering, process mapping, SOP development).
- Process improvement initiatives and workflow redesign.
- Product performance reporting, portfolio analytics, or business reporting.
- Strong analytical and structured thinking skills with the ability to translate data into insights and recommendations.
* Technical literacy:
- Advanced Excel (Pivot Tables; Power Query is a plus).
- PowerPoint (structured storytelling and executive summary preparation).
- BI/reporting tools (Power BI preferred).
- Process mapping tools (Visio).
- Work management tools (Microsoft ecosystem).
- Documentation management (SharePoint).
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About PT Multipolar Technology
Learn MoreIndustry
Information Technology
Location
Tangerang, Indonesia
Company Size
– employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Integrity
We uphold honesty and virtue in every single product/service we deliver
Respectful
Everyone should be treated with courtesy and professionalism
