Job Description
- Support the day-to-day product operations and execution for subscription and transactional products.
- Support SKU management across subscription products, including: Subscription plans and packages, Pricing and billing configuration, Subscription duration and validity, Product availability, SKU activation, SKU deactivation, and SKU maintenance
- Support the management of single-purchase products, including: Pay-Per-View (PPV), Rental products, One-time purchase products
- Support the Product Manager in ensuring subscription and transactional products are properly configured and available across platforms.
- Execute product configuration and operational requirements based on approved product, commercial, and campaign strategies.
- Support the execution of subscription campaigns and promotional initiatives - Translate campaign and commercial requirements into clear product configuration and operational tasks.
- Coordinate with relevant teams to ensure campaigns and promotions are implemented accurately and on schedule.
- Support end-to-end campaign setup, testing, launch, monitoring, and post-campaign activities.
- Perform product configuration checks and quality assurance (QA) before launching subscription, PPV, rental, and promotional products.
- Monitor product and campaign performance and identify configuration issues, operational problems, or unexpected customer experiences.
- Ensure product and campaign configurations are aligned with approved business rules, commercial requirements, and customer experience standards
Requirements
- 1–3 years of experience in Product Management, Product Operations, Business Operations, or a related role (Fresh graduates with strong and organizational skills and attention to detail may also be considered)
- Experience working with digital products, e-commerce, OTT, streaming, SaaS, or other consumer-facing platforms is preferred.
- Experience supporting product launches, campaigns, promotions, or product configuration is a plus.
- Comfortable following established processes while identifying opportunities for improvement.
- Able to perform basic QA and validation before product or campaign launches.
- Strong sense of ownership and accountability for operational accuracy.
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About Vidio
Learn MoreVidio began as a service to empower Emtek's media portfolio, but it has since evolved into a platform that supports SCM, the KapanLagi network, and hundreds of Indonesian content producers.
Industry
Media & Entertainment
Location
Jakarta Pusat, Indonesia
Company Size
>100 employees
Culture
Passionate
Strong belief and efforts are the base to achieve long term success
Integrity
We uphold honesty and virtue in every single product/service we deliver
Innovative
We strive to constantly pursue innovation of our products and services
