Job Description
- Identifying, incorporating, and applying best practices to retain mitra & increase value from existing users through various activities with available channel
- Responsible to create and initiate monthly activities /thematic strategy for Tiering, Poin, rewards, vouchers that could engage our mitra and improve the conversion
- Able to communicate with various team on coordinate the loyalty & retention strategy (collaborate with Subsidy, MD, partnership, etc)
- Manage operations from merchandise redemption deliver and troubleshoot with vendor
- Manage Loyalty budget & P&L for operations ensuring balance ratio between cost vs revenue generated
- Define communication plan to increase Loyalty Program uptake and redemption
Requirements
- 3 years+ experience in Startup, Telecommunications, Bank, or FMCG
- Bachelor degree from Business, Marketing, Computer Science, or related field
- High proficiency in data
- Creative thinker
- Have experience in stock management (forecast, recap, allocate)
- Proficient in data analysis platform (tableau, looker, sql, google sheet, excel)
- Experienced in partnership division is a plus
- Experienced in managing at least 1 person is a plus
đ
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
About Bukalapak
Learn MoreAt Bukalapak, we focus on helping to create A Fair Economy For All. We love people who know how to have fun.
Meeting over a pizza? Gaming after work? Thatâs what regular day at Bukalapak looks like.
Yes, of course we also wanted to make an impact, empower people, and so on like other tech companies on the planet.
But we prefer to go there with some fun along the way.
Weâre on a mission to create a fair economy for all. So whatever your inner calling, whatever you aspire to be. If youâre up for the challenge, letâs go together.
Industry
Technology Company
Location
Jakarta, Indonesia
Company Size
>100 employees
Culture
Innovative
We strive to constantly pursue innovation of our products and services
Collaborative
Here, we work together to make the dream work
Fun
We consider employee's happiness as a part of ours
