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Job Description
- Assist in team communication.
- Assist in team tasks.
- Provide weekly and monthly reports for the team.
- Understand recent fraud techniques and provide solutions.
- Understand user complaints and handle cases processes.
- Complete other tasks assigned by superiors.
Requirements
- Bachelor's degree in any major.
- Minimum 1 year of working experience (Fresh graduates are welcome to apply).
- Fluent in Mandarin is a must, both verbally and written.
- Interest in E-commerce and Financial industry.
- Strong teamwork skills.
- Proficient in office software operation.
- Problem solving and critical thinking skills.
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Akulaku is a leading banking and digital finance platform in Southeast Asia, with a presence in Indonesia, the Philippines, and Malaysia. Akulaku exists to help meet the daily financial needs of underserved customers in emerging markets through digital banking, digital financing, digital investment, and insurance brokerage services.
In addition to the Akulaku virtual credit card and ecommerce platform, the company operates Asetku, an online wealth management platform and Neobank, a mobile digital bank supported by Bank Neo Commerce. Akulaku’s mission is to serve 50 million users across Southeast Asia by the year 2025.