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Area Team Leader

HappyFresh

Actively hiring 4h ago

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Job Description

  • Membuat jadwal, mengunjungi toko, dan menjaga hubungan dengan manajer toko di area Jakarta Barat dan Jakarta Timur.
  • Menganalisis kapasitas shopper & driver (S&D) di toko-toko tertentu melalui kunjungan area.
  • Merekrut tim shopper & driver (S&D) untuk penempatan di toko atau kluster yang ditentukan hingga kebutuhan kapasitas terpenuhi.
  • Merencanakan jadwal dan mengatur penugasan tim armada untuk memastikan kelancaran operasi, termasuk pengaturan cadangan.
  • Memantau pesanan menggunakan sistem Live Order Tracking.
  • Memastikan kualitas tim armada di area yang ditugaskan, termasuk kehadiran, kepatuhan terhadap Standar Operasional Prosedur (SOP), penanganan produk, dan komunikasi dengan pelanggan.
  • Mengelola metrik area utama seperti Kinerja Tepat Waktu (On-Time Performance/OTP), barang yang habis (Out of Stock/OoS), dan (Gross Merchandise Value/GMV).

Requirements

  • Memiliki kemampuan kepemimpinan yang kuat, berpikir kritis dan analitis.
  • Memiliki keterampilan komunikasi yang sangat baik.
  • Memiliki Surat Izin Mengemudi (SIM C) yang masih berlaku dan sepeda motor.
  • Pengalaman minimal satu tahun dalam mengelola area atau wilayah tertentu.
  • Keterampilan dalam Microsoft Excel merupakan nilai tambah.
  • Bersedia bekerja dengan jam kerja yang panjang termasuk di akhir pekan.t
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About HappyFresh
Learn More

Grocery shopping is easy, said no one ever! Nobody likes cardio in the supermarket, looking for an empty parking bay, lining up and, God forbid, traffic jams. There is more to life than just reaching for that loaf of bread on the top shelf at the store. Enter the solution! 

We are HappyFresh, Southeast Asia’s leading grocery e-commerce company that is hell-bent on delivering a simplified life by revolutionizing how you and many households get their groceries. 

Our HappyFresh app grants access to over 400 partnered supermarkets and specialty stores that echo our cause to change the grocery shopping landscape. 

Customers can also shop from our HappyFresh Supermarket, which offers greater shopping flexibility. Enjoy express and scheduled grocery deliveries, fewer out-of-stock moments, competitive prices and more.

We hold through to 5 cultural pillars that serve as our mantra behind our day-to-day tasks and interactions with our teammates, laying the foundation for a more conducive and productive work culture. They are: 

  • Customer, Customer, Customer 
  • Ownership and Deliver Impact 
  • Team Player
  • Openness
  • Self Mastery

Beyond our strive towards solving the problem that is grocery shopping, we look to address the needs and wants of local communities and create a future where groceries will never be a problem in the modern world.

Industry
E-commerce and Technology
Location
Jakarta, Indonesia
Company Size
50–100 employees