Application Support
PT. Inovasi Anak Indonesia - PARKEE
Actively hiring 2d ago
- Contract
- On-site • Jakarta Pusat
- Negotiable
Min. Freshgrad
No Sign Up Required!
Job Description
- Install, configure, and troubleshoot hardware, software, systems, networks, printers, and scanners
- Measure service satisfaction levels
- Manage and uphold the troubleshooting escalation process
- Monitor and maintain computer systems and networks
- Respond to issues and service requests in a timely manner
- Report issues and coordinate with the IT Supervisor, IT Lead, and IT Infrastructure team
- Provide technical support required by the company (in person or via phone)
- Repair and replace necessary equipment
- Troubleshoot technical issues
- Test new technology/conduct tests on potential new tools to support employees
- Assist with IT equipment sourcing and budgeting
- Provide guidance as needed to the IT Support Team
- Maintain application deployment and versioning
Requirements
- At least 1-year of experience as a Technical Support Engineer
- Hands-on experience with Linux operating systems
- In-depth knowledge of Linux (preferably Ubuntu)
- Experienced with databases such as PostgreSQL, MySQL, SQL Server
- Experienced in installing OS and cloning
- Familiar with remote access using SSH clients for Windows
- Strong technical skills and deep knowledge of IP, VOIP protocols, and network communication troubleshooting
- Experience in the parking industry is an advantage
- Strong interpersonal and problem-solving skills
- Having "Can do" attitude and a willingness to learn
- Ability to diagnose and troubleshoot basic technical issues
- Ability to provide step-by-step technical assistance, both written and verbal
- Knowledge of scripting languages such as Perl, Python, or BASH
- Experience with programming languages and development is a plus
- Willingness for mobile work, comfortable working in the field (kerja lapangan), and open to work with night shifts.
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About PT. Inovasi Anak Indonesia - PARKEE
Learn MorePARKEE is an integrated IoT platform solution connecting users, parking providers, and building owners.
Utilizing technological advancements and innovations, PARKEE develops maximum land potential for landowners and managers. Providing more benefits, through the distribution of cost-effective management, providing a holistic and comfortable experience, as well as strengthening the management function through the provision of vehicle traffic data for analysis, with maximum transparency.
Industry
technology services
Location
Jakarta Pusat, Indonesia
Company Size
50–100 employees
Culture
Nurturing
Our working environment prioritizes encouragement for employee's growth and development
Progressive
Continuous ambition for progress and finding the best means to make it happen
Collaborative
Here, we work together to make the dream work
