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Admin Sales

Englishvit

Actively hiring 9h ago

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Job Description

Job Responsibilities:

  • Order Processing & Management: Process customer orders for English courses accurately and efficiently through email, phone, or online platforms.
  • Customer Communication & Support: Respond to customer inquiries about courses, pricing, registration processes, and resolve any issues promptly and professionally.
  • Data Entry & Management: Maintain accurate customer records, course enrollment data, and track sales performance metrics within CRM systems or internal databases.
  • Generate Reports & Documentation: Prepare reports on sales performance, enrollment figures, and generate necessary documentation for internal processes.
  • Administrative Support: Provide comprehensive administrative support to the sales team by scheduling appointments, managing calendars, and handling other administrative tasks.
  • Inventory Management (Optional): In some cases, managing and tracking inventory of any physical course materials may be included.
  • Compliance with Regulations: Ensure adherence to company policies and any relevant industry regulations regarding data privacy and customer information.

Requirements

Qualifications:

  • Strong Organizational Skills: Ability to manage multiple tasks efficiently, prioritize effectively, and meet deadlines consistently.
  • Excellent Customer Service: Exceptional interpersonal and communication skills to build rapport with customers, address inquiries professionally, and provide a positive experience.
  • Attention to Detail: A meticulous eye for accuracy when processing orders, invoices, and customer data.
  • Technical Proficiency: Experience using office productivity software (e.g., Microsoft Office Suite) with a strong understanding of functions relevant to sales administration (e.g., spreadsheets, databases).
  • Familiarity with CRM Systems (Optional): Prior experience with Customer Relationship Management (CRM) software used in the education industry is a plus.

Requirements:

  • High School Diploma or Equivalent: The minimum requirement is a high school diploma or GED. An associate's degree in business administration or a related field is preferred.
  • Previous Sales Administration Experience: Prior experience in a sales support or administrative role, preferably within the education sector, is highly desirable.
  • Understanding of Sales Processes: Basic understanding of sales cycles, lead generation, and customer conversion processes is beneficial.
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About Englishvit
Learn More

Founded in 2018, Englishvit is the pioneer of a practical English language training platform. Our passion for language training programs motivates us to develop a one-stop language training application. Today, we have been delivering 5-main services, an Online live class, a Self-learning course, One-on-one private, English Proficiency certification, and an Exclusive corporate class for more than 100.000 customers.

In 2030 we aim to place our company as the 3-biggest education technology companies in Indonesia.

Industry
Edutech
Location
Yogyakarta, Indonesia
Company Size
1–50 employees

Culture

Innovative
We strive to constantly pursue innovation of our products and services
Energetic
Here, we work together to make the dream work
Passionate
Strong belief and efforts are the base to achieve long term success