Admin Customer Service
Praktis
- Full-Time
- On-site • Jakarta Selatan
- Negotiable
No Sign Up Required!
Job Description
- Merekrut pelanggan potensial dengan cara merekomendasikan jasa agensi.
- Menjawab pertanyaan yang dimiliki pelanggan tentang jasa yang ditawarkan.
- Mendengarkan keluhan pelanggan agar dapat mengidentifikasi penyebab masalah.
- Memberikan tanggapan yang tepat untuk masalah pelanggan dan berusaha menyelesaikannya dengan cepat dan tepat.
- Menyampaikan kasus ke manajemen apabila diperlukan untuk penyelesaian.
- Mengantisipasi kebutuhan pelanggan, menindaklanjuti keluhan pelanggan sebelumnya, dan menawarkan solusi.
Requirements
- Minimal lulusan D3
- Fast-response
- Terbiasa menghadapi keluhan pelanggan
- Memiliki kemampuan komunikasi yang bagus
- Memiliki pengalaman handling TikTok Shop adalah poin plus
- Bersedia on duty saat weekend
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Praktis is an end to end supply chain startup that helps brands focus on their core competencies with reliable technology and a data powered platform for seamless business operation.
Our mission is to help Indonesian micro, small, and medium enterprises (MSMEs) to become a national and even international player, by giving three main services:
- Sourcing & Production
- Fulfillment & Logistic
- Order Management
In order to achieve our mission we need “Praktisi” people who have Collaborative Growth, Openness & Trustworthy, and Excellence as our core values to give the most seamless experience to our customer.
Currently Praktis has more than ±1000 Manufactures and Supplier nationwide, 50.000 Package delivered daily, 200 Product Categories, and 15.000 sqm Warehouse Capacity (Depok, Tangerang, Surabaya, Bogor, Bandung, and Cimanggis). Join our team and become one of our “Praktisi” because we provide room to growth, to exploring and living your potential and for a higher mission.
