Job Description
What you’ll do (Responsibilities):
- Assist in contract creation and other administrative tasks as required, ensuring Honesty and transparency in all documentation.
- Schedule and manage team agendas and follow-ups with Agility to maximize efficiency and proactively address team needs with Empathy.
- Compile and organize leads and data from various sources with a commitment to Honesty and integrity in data handling.
- Verify and process information, ensuring accurate and up-to-date entries in systems and tools, reflecting Honesty in data management.
- Coordinate communication and tickets for task completion, acting with Agility to resolve issues and demonstrating Empathy in facilitating smooth internal collaboration.
- Prepare and submit documents for financial processes, maintaining complete Honesty and accuracy in all submissions.
- Maintain and monitor sales data, including new and existing clients, with the Agility to quickly identify trends and the Honesty to report findings accurately.
- Support data checks and reports for regional use, ensuring the highest level of data Honesty and completeness.
- Monitor the necessary tools and materials for the sales team, demonstrating Empathy by anticipating needs and acting with Agility to ensure the team is fully equipped.
Requirements
What capabilities you’ll need (Requirements):
- 1+ years of work experience in a sales support, after-sales role, or related administrative field.
- Ability to collaborate effectively across different departments.
- Proven ability to handle sensitive and confidential information securely.
- A detail-oriented mindset combined with a demonstrated analytical background.
- Excellent knowledge of advanced Excel functionality is essential.
- Minimum Diploma Degree in business, finance, economics, statistics, or any related discipline.
Tips Menjaga Diri
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Established in 2018, ESB is Indonesia’s leading restaurant technology company, empowering the food and beverage industry with innovative, integrated, and easy-to-use digital solutions.
Our comprehensive ecosystem enables businesses to seamlessly manage every aspect of their F&B operations—from front-of-house to back-of-house—so they can focus on what truly matters: delivering great experiences and growing their business.
Whether you operate a small food stall, a bustling café, a cloud kitchen, or a nationwide restaurant chain, ESB provides a unified platform that simplifies operations, enhances efficiency, and drives performance.
Today, ESB proudly partners with some of Indonesia’s most prominent and fast-growing brands, including Starbucks, Mie Gacoan, Richeese Factory, Almaz Fried Chicken, and countless viral restaurants, cafés, and coffee shops across the nation.
At ESB, we live by our core values of Honesty, Empathy, and Agility—building technology with integrity, understanding our customers’ challenges, and adapting swiftly to an ever-changing industry landscape.
Join a growing, fast-paced, and dynamic technology company that’s shaping the future of Indonesia’s F&B industry.
It’s time to grow, learn, and make an impact with us.
#GrowingWithESB
