Account Representative Staff
Serial
- Full-Time
- On-site • Jakarta Barat
- Negotiable
No Sign Up Required!
Job Description
Account Representative Staff plays a key role in supporting the end-to-end sales process—from initial client communication and order handling to coordinating with internal teams. This role is also actively involved in sales negotiations, building long-term client relationships, and is responsible for achieving sales targets and ensuring customer satisfaction.
Key Responsibilities:
1. Sales Handling & Client Relationship
- Actively involved in full-scale sales negotiations, including pricing and agreement terms.
- Handle and convert potential leads into customers through persuasive and solution-driven approaches.
- Build and maintain strong, long-term relationships with clients.
- Provide responsive support to help clients meet their needs effectively.
- Conduct post-sale follow-ups to ensure client satisfaction and handle any issues or complaints.
2. Order Process & Internal Coordination
- Respond to client inquiries regarding stock availability, pricing, and delivery estimates.
- Gather order lists, verify product availability, and coordinate with Finance for quotations and proforma invoices.
- Coordinate with relevant teams to ensure product readiness, including for customized orders.
- Manage and monitor delivery arrangements with internal drivers or external logistics partners.
- Coordinate custom design requests with the Design team and facilitate client approvals.
3. Sales Performance & Target Achievement
- Responsible for meeting team sales targets.
- Foster repeat business through excellent service and relationship management.
- Actively seek opportunities to increase revenue and drive sales growth.
Requirements
- Min. 2+ years experience in Account Representative, Sales, or related positions
- Strong communication and negotiation skills
- Able to build rapport with various client types.
- Detail-oriented and well-organized, capable of handling multiple processes simultaneously.
- Proficient in tools such as SleekFlow, Google Drive, Notion, and internal documentation systems.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
At SERIAL, we're not just a retail and distribution company – we're trendsetters, tastemakers, and purveyors of the extraordinary. Based in the vibrant heart of Jakarta, Indonesia, SERIAL is your gateway to a world where style meets substance, where innovation intertwines seamlessly with everyday life.
As the exclusive sole distributor of coveted brands like Corkcicle, Owala, Lexon, and Stasher in Indonesia, we bring you more than just products; we bring you experiences that redefine the way you live, work, and play.
But SERIAL is more than just a destination for exceptional products – it's a community of like-minded individuals united by a passion for innovation, sustainability, and style. From curated events and workshops to exclusive offers and collaborations, we're here to inspire and empower you to live your best life, one stylish innovation at a time.
Welcome to SERIAL – where lifestyle is elevated, and ordinary moments become extraordinary adventures.
