Account Manager
Dash Electric
- Full-Time
- Hybrid • Jakarta Selatan
- Rp9.000.000 – 11.000.000
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Job Description
Job Summary:
We are seeking a motivated and detail-oriented Account Manager to join our team. The Account Manager will serve as the main point of contact for assigned clients, ensuring their satisfaction, maintaining strong relationships, and driving account growth. This role involves managing projects, aligning with internal teams, and delivering solutions that meet client needs and objectives.
Key Responsibilities:
- Serve as the primary liaison between the company and assigned clients.
- Develop and maintain long-term relationships with key stakeholders.
- Understand client needs and objectives; translate them into actionable plans.
- Coordinate with internal departments (e.g., sales, marketing, product, support) to ensure timely delivery of services.
- Monitor account performance and propose improvements or upsell opportunities.
- Prepare and present regular performance reports, campaign reviews, and strategic plans.
- Manage contracts, renewals, and account retention efforts.
- Address client concerns promptly and professionally.
Requirements
Qualifications:
- Bachelor's degree in Business, Marketing, Communications, or related field.
- Proven experience as an Account Manager, Sales Rep, or similar client-facing role.
- Strong communication and interpersonal skills.
- Excellent organizational and multitasking abilities.
- Ability to manage multiple accounts and meet deadlines under pressure.
- Familiarity with CRM software (e.g., Salesforce, HubSpot) is a plus.
- [Optional: Industry-specific knowledge such as SaaS or Workforce Managements ]
Preferred Skills:
- Strategic thinking and problem-solving.
- Negotiation and conflict resolution skills.
- Analytical mindset with a results-driven approach.
Tips Menjaga Diri
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Dash Electric’s mission is to accelerate the adoption of electric vehicles in Indonesia by providing green supply infrastructure to businesses. The company offers businesses turnkey EV solutions—whether they need pay-per-use last-mile delivery or want to electrify their in-house fleets with Dash’s fleet solutions.
