Account Manager
SG-EDTS
- Contract
- On-site • Jakarta Pusat
- Negotiable
No Sign Up Required!
Job Description
What You Will Do:
- Manage and grow strategic enterprise accounts to achieve individual revenue, gross margin, and collection targets
- Build trusted relationships with customer decision-makers and become the primary point of contact for assigned accounts
- Identify new business opportunities through upselling, cross-selling, contract renewal, and solution expansion
- Understand customer business challenges and collaborate with Pre-Sales, Solution Architect, and Delivery teams to propose appropriate technology solutions
- Drive the sales cycle for existing customers, from opportunity identification to commercial closure
- Coordinate project delivery with internal teams to ensure customer expectations, project milestones, and SLA commitments are achieved
- Monitor customer satisfaction, proactively manage risks, and resolve escalations to maintain long-term partnerships
- Prepare account plans, sales forecasts, pipeline updates, and quarterly business reviews (QBR)
- Ensure timely invoicing and collection while maintaining healthy account profitability
- Maintain accurate customer, opportunity, and pipeline data in CRM
- Collaborate with Business Development to support account transition and expansion opportunities
- Mentor and provide guidance to Account Managers on account strategy and customer engagement best practices
Requirements
Person We Are Looking For:
- Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field
- Minimum 5 years of experience in Account Management, Enterprise Sales, or IT Solution Sales (is a must)
- Experience handling enterprise or strategic accounts with annual contract values exceeding company defined thresholds
- Excellent communication, presentation, negotiation, and stakeholder management skills
- Ability to coordinate with cross-functional teams, including Pre-Sales, Delivery, and Finance
- Existing network within enterprise, government, or financial services sectors is an advantage
- Contract based
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In the fast-paced world of technology, disruption is the norm. That's why EDTS was created - to democratize digital technology and make it accessible to everyone. And since 2019, we've been the Digital Center of Excellence for Salim Group.
Our team of digital experts is here to help companies navigate the ever-changing landscape of technology and harness its power to transform their business. Our vision is simple - to improve the welfare of the country by helping organizations achieve their full potential.
At EDTS, we're on a mission to help our clients seize new opportunities and prepare for the future by leveraging digital technology and data science. Our values of Integrity, Respect, Positive Impact, Growth, and Operational Excellence guide us in everything we do.
Join us on this journey of digital transformation, where we help companies stay ahead of the curve and achieve their goals in this rapidly changing world.
