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Account Management Specialist

Bukalapak

Job Description

  • Find new pipeline of client, dealing, and close the deal
  • Be the primary point of contact, build and maintain strong, long-lasting client relationships
  • Responsible for working with the team to onboard and integrate new customers and has good product knowledge (VIP customers acquisition on Virtual Products (PPOB, e-wallet, etc.)
  • Responsible on managing/maintaining the key client accounts and develop new business with existing clients and/or identify areas of improvement to meet the target
  • Perform sales activity, develop sales plan, able to conduct sales pitch as well as sales deck with supervision & forecasting to achieve monthly GMV and Revenue target
  • Consistently meet given goals and matrixes and willing to work hard towards meeting those goals
  • Responsible for ensuring that profitable sales volume, generate targeted leads, and strategic objective targets are met
  • Communicate clearly the progress of weekly/monthly/quarterly initiatives to internal and external stakeholders
  • Responsible for keeping current clients satisfied and delivering exceptional client service on problem-solving skills on a day-to-day basis
  • Ensure the timely and successful delivery of our solutions according to customers needs and objectives
  • Maintains knowledge and awareness of competing products/services, discount and pricing structures, and overall strengths and weaknesses in order to determine how best to service
  • Monitor and analyze client usage of our product
  • Liaise between the customer and internal teams
  • Delivering client-focused solutions based on client needs

Requirements

  • Bachelor's degree required from reputable university, preferably in Business or a related field
  • Minimum 2 years experience in a related position, preferably working with E-commerce business or has been working on provider principle
  • Highly-motivated and able to thrive in a results-driven environment
  • Excellent negotiation skill, analytical, time management, critical thinking, resourceful, a problem solver and able to think outside the box
  • Natural relationship builder with integrity, professionalism, and maturity
  • Possess sales characteristic (ie. people person), and has experience in Sales with a good track record is required
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About Bukalapak
Learn More

At Bukalapak, we focus on helping to create A Fair Economy For All. We love people who know how to have fun.

Meeting over a pizza? Gaming after work? That’s what regular day at Bukalapak looks like.

Yes, of course we also wanted to make an impact, empower people, and so on like other tech companies on the planet.

But we prefer to go there with some fun along the way.

We’re on a mission to create a fair economy for all. So whatever your inner calling, whatever you aspire to be. If you’re up for the challenge, let’s go together.

Industry
Technology Company
Location
Jakarta, Indonesia
Company Size
>100 employees

Culture

Innovative
We strive to constantly pursue innovation of our products and services
Collaborative
Here, we work together to make the dream work
Fun
We consider employee's happiness as a part of ours