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Account Management Associate

Durianpay

Actively hiring 3d ago

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Job Description

  • Support revenue growth by assisting in achieving monthly sales targets. 
  • Maintain strong relationships with existing clients/merchants through regular engagement and support. 
  • Assist in upselling and cross-selling efforts to drive additional sales from current clients. 
  • Support communication and coordination of product usage for assigned merchants. 
  • Maintain accurate records of client interactions and assess potential business opportunities. 
  • Conduct basic market research to stay informed about industry trends and competitor activities. 
  • Prepare and deliver reports on merchant transactions in a timely manner. 
  • Work closely with internal teams to ensure a smooth client experience. 

Requirements

  • 1-2 years of experience in sales, business development, or account management. 
  • Strong communication skills, with proficiency in Bahasa and English. 
  • Problem-solving mindset with the ability to understand and address client needs. 
  • Good stakeholder management and relationship-building skills. 
  • Basic knowledge of online payments or B2B Fintech is a plus. 
  • Proactive, adaptable, and eager to learn. 
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About Durianpay
Learn More

We're a B2B Payment SaaS with a vision to democratize and modernize payments for businesses across the region. Among our clients are Jiwa Group, Ruangguru, eFishery, etc. With us, clients will need to integrate only once (thanks to our low code and no code approach) and it'll future proof their business! One integration that covers top 10 banks, top 5 e-wallets, top 5 BNPL for payment in; payment out to >100 banks and e-wallets and everything in between.

Industry
Technology & Market Research
Location
Jakarta Selatan, Indonesia
Company Size
1–50 employees

Culture

Collaborative
Here, we work together to make the dream work
Fast-Paced
Swift in handling new challenges and producing new ideas to improve
Driven
We hope to confidently inspire our team to maintain high level of motivation in completing their duties