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Actively hiring 7d ago

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Job Description

  • Escalation point for seller issues, especially complaint.
  • Help and coordiantion with BD and related stakeholder to solving seller issues.
  • Maintain & develop seller retention and/or seller shipment growth.
  • Review seller data proactively every month for valuable recomendations.
  • Gather and evaluate seller feedback to related stakeholder for improvement and better services.
  • actively manage and solving seller issues by clarifying the seller complaint, determining the cause of issues, selecting and explaining the best solution to solve the issue and following up to ensure resolution.

Requirements

  • D3/S1 Marketing Management/Logistics Management/Business Administration.
  • Minimum 1 year as Sales/Business Development/Account Executive/Key Account/customer service.
  • Experienced in logistic industry.
  • Can operate a PC/laptop well
  • Able to use Ms. Office, especially Ms. Excel/Spreadsheets
  • Able to explain the Company's Product Knowledge
  • Having a very good sales negotiation and problem solving.
  • Understanding the target market.
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About PT Ordivo Teknologi Indonesia (OrderOnline.id)
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E-commerce platform designed for businesses to increase their sales by manage online stores efficiently.

Industry
Internet Publishing
Location
Bandung, Indonesia
Company Size
employees