Account Admin
GoVisa (YC S22)
- Contract
- On-site • Jakarta Selatan
- Rp4.500.000 – 5.500.000
No Sign Up Required!
Job Description
- Customer Communication: Respond promptly and professionally to customer inquiries via chat, email, or other platforms.
- Team Coordination: Act as a bridge between the operational team and customers to ensure clear and efficient communication.
- Issue Resolution: Address and resolve customer concerns, escalating them to the appropriate team when necessary.
- Process Monitoring: Ensure the visa application process runs smoothly by tracking progress and updating customers regularly.
- Administrative Support: Assist in maintaining accurate records of customer interactions and updates.
Requirements
- A bachelor’s degree (S1) from a reputable university, preferably in Business Administration, Communication, or related fields.
- Prior experience in customer service, administration, or a similar role (preferred).
- Strong communication skills in Bahasa Indonesia and English (written and verbal).
- Proficiency in using communication tools such as WhatsApp, email, and CRM systems.
- Excellent organizational skills and attention to detail.
- A customer-oriented attitude with a problem-solving mindset.
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
Your Trusted Partner for a Hassle-Free Visa Experience.
GoVisa simplifies every step of the visa application process allowing Indonesian travelers can focus on their journey, not the paperwork. Our dedicated team ensures a smooth, reliable process for applying to Schengen, UK, US, Australia, and Asian destinations.
Whether you’re a student, a professional, or a family on holiday, with GoVisa, you get transparent guidance, timely updates, and personalized support — making travel more accessible and enjoyable for everyone. Let us handle the details so you can focus on exploring new places and creating lasting memories.
