Partner Operations Senior Associate
Durianpay
Actively hiring 36min ago
- Full-Time
- Hybrid • Jakarta Selatan
- Negotiable
Min. 1 years of experience
No Sign Up Required!
Job Description
- Conduct Know Your Business (KYB) to verify merchant eligibility.
- Manage end-to-end partner onboarding, ensuring timely and accurate completion.
- Monitor and track onboarding Service Level Agreements (SLAs) for both internal and partners.
- Set up merchant accounts, including pricing, production access, and relevant configurations.
- Activate merchants promptly after receiving credentials from partners.
- Conduct User Acceptance Testing (UAT) to verify disbursement accuracy and functionality.
- Maintain accurate records and documentation for all onboarding activities.
- Support reporting needs by providing data and insights on onboarding performance.
- Assist in developing onboarding guidelines, templates, and process documentation.
Requirements
- Good communication skills in Bahasa Indonesia and English (verbal & written).
- 2-3 years of working experience in merchant onboarding or a similar role is preferred.
- Experience in Financial Technology or Banking industry will be preferable.
- Excellent attention to detail and the ability to work with a high degree of accuracy.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Excellent collaboration and interpersonal skills to work effectively with cross-functional teams.
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About Durianpay
Learn MoreWe're a B2B Payment SaaS with a vision to democratize and modernize payments for businesses across the region. With us, clients will need to integrate only once (thanks to our low code and no code approach) and it'll future proof their business! One integration that covers top 10 banks, top 5 e-wallets, top 5 BNPL for payment in; payment out to >100 banks and e-wallets and everything in between.
Industry
Financial Technology
Location
Jakarta Selatan, Indonesia
Company Size
50–100 employees
Culture
Driven
We hope to confidently inspire our team to maintain high level of motivation in completing their duties
Collaborative
Here, we work together to make the dream work
Fast-Paced
Swift in handling new challenges and producing new ideas to improve
