Commercial Admin (Temporary Staff for Maternity Leave)
PT Baskit Technology Aplikasi
- Contract
- On-site • Tangerang Selatan
- Negotiable
No Sign Up Required!
Job Description
About the Company:
Baskit is the go-to-market platform for emerging brands and distribution channels across FMCG, beauty/personal care, and fashion. We dominate every distribution channel and bring together distribution support, tech, and credit for our customers.
We are hiring: Commercial Admin (Temporary Staff for Maternity Leave)
We are seeking a driven Commercial Admin to support our B2B FMCG startup. This role will provide vital support to the commercial team in managing sales operations, customer relationships, and administrative tasks.
The position will also play a key role in ensuring the smooth execution of commercial activities and contributing to the achievement of sales targets and business objectives.
⚠️ IMPORTANT: We are only considering candidates who are able to commute to our BSD office.
Responsibilities:
1. Transaction Data Management: Maintain accurate and timely records of all transactions in the system, including purchase orders, sales orders, invoices, and delivery updates. Ensure all supporting documents are complete and properly filed.
2. Customer Onboarding & Data Coordination: Collect, verify, and input customer information for new account setup and onboarding. Coordinate with Account Managers to ensure all customer data, agreements, and documents are submitted and validated before transactions proceed.
3. Invoice Creation & Payment Tracking: Prepare and issue invoices for all confirmed transactions. Monitor payment due dates, update payment status, and follow up with Account Managers and customers to ensure timely settlement.
4. Internal Coordination: Work closely with the commercial, finance, and logistics teams to ensure all transaction data aligns with operational and financial processes. Proactively communicate discrepancies or missing information for resolution.
5. Customer Communication Support: Serve as a support contact for customers to provide transaction updates, request missing data, and remind them of upcoming payment deadlines. Maintain clear and professional communication at all times.
6. Reporting & Documentation: Generate regular transaction summaries and reports for internal review. Ensure all data and files are accurately archived and accessible for audit or analysis purposes.
7. Sales Support: Assist the commercial team in managing customer accounts, processing orders, and resolving inquiries or issues in a timely manner. Coordinate with internal departments such as logistics, finance, and customer service to ensure seamless order fulfillment and customer satisfaction.
8. Market Research: Conduct market research and analysis to identify potential customers, market trends, and competitive dynamics. Provide insights and recommendations to the commercial team to support strategic decision-making and business development efforts.
Requirements
- Bachelor’s degree in business administration, marketing, or related field.
- At least, 2 years of experience in a commercial or sales support role, preferably within the FMCG or related industry.
- Excellent communication and interpersonal skills, with a customer-centric approach to service delivery.
- Strong organizational and multitasking abilities, with the ability to manage multiple priorities and deadlines effectively.
- Proficiency in Google Workspace applications, particularly Sheets, Slides, and Docs.
- Attention to detail and accuracy in data entry and documentation.
- Ability to work independently with minimal supervision and as part of a collaborative team environment.
- Native fluency in Bahasa, Conversational in English.
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Baskit turns every medium and small-sized wholesaler into a super-powered distributor by providing sales enablement software, go-to-market services, and supply chain financing.
