Job Description
- Assisting the sales team in securing relationships, deals, and negotiations
- Conducting clients’ onboarding process as well as managing all documentations related
- Build and maintain strong relationships with clients, perform as partner client who able to capture the client's needs and provide suggestions or ideas that can answer these needs
- Collect clients’ feedback to improve service, products, and client satisfaction
- Be the main contact point in assisting all of the partner's inquiries and bridging to other stakeholders when needed
- Analyze and monitor clients’ performance and create new initiatives and suggestions to increase clients’ performance
- Identify & initiate local programs and promotions for clients
- Looking for and developing new opportunities in promoting new products/features and up-selling to clients
- Help to obtain sales leads from various sources and categorized leads based on market potentials and priorities
- Cross-collaboration with different teams to drive initiatives
- Understand processes in the industry, monitor projects & processes to ensure they go according to plan
Requirements
- Diploma or Bachelor's degree from reputable local or overseas universities. Majoring in Communications, Public Relations or any related major
- Minimum 2-4 years of experience as Account Manager
- Great communication, documentation, and presentation skills, positive energy, able to help identify, facilitate, and drive a business solution to completion
- Able to speak english fluently
- Have mindset of out-serving customers, responsive to inquiries and issues
- Strong verbal and written communications, customer service, and negotiation skills
- Great interpersonal skills and analytical skill
- Great eye in details, self-driven, love challenges, proactive and get things done
- Flexible and quickly adapt to the latest guidelines/changes on the policy and procedure
- Team player and target oriented
Tips Menjaga Diri
Perusahaan dan Lowongan di Dealls tidak meminta data pribadi, informasi rekening, atau pungutan ketika melamar. Hindari juga lowongan Google Form / Grup Telegram tanpa keabsahan yang jelas.
We embarked on our journey in 2020 with the Transfez app, aiming to simplify cross-border transfers that were previously limited to banks and legacy players. However, as we progressed and gained insights from our valued clients, particularly businesses, we realized that there were additional pain points they encountered beyond cross-border transfers. By actively listening and interacting with them, we developed a solution: Transfez for Business.
Jack replaces the Transfez for Business platform. As Jack will be the new face of the company brand, the Transfez consumer app will continue to be a vital part of our family as part of the Jack ecosystem.
Jack, as an all-in-one financial platform, integrating Corporate Card, International & Local Transfer, Bill Payment, Payroll, and Reimbursement for complete financial solutions, aimed to empower businesses from all sizes including startups, SMEs, and established enterprises.
As our product offerings have expanded, we are also expanding our team to match our own growth. We are looking for team players who are passionate about creating solutions for our customers and communities. As part of a small and lean team, you will have a very direct impact on the success of the company.
